Ordering Information
Payment Method
Visa/Mastercard/AMEX/Discover, Wire Transfer,PayPal,Check.
Bank Name: BANK OF CHINA SICHUAN BRANCH
Bank Address: NO.35, SECTION 2, RENMINZHONGLU, CHENGDU, SICHUAN, CHINA
Account Number: 125310779840
Account Name: Sichuan BioCrick Biotech Co.,Ltd.
SWIFT Code: BKCHCNBJ570
PayPal account:purchase@biocrick.com
E-mail Orders
When placing an order by Email, please provide the following
information:
1. Purchase Order number
2. Billing
Address
3. Shipping Address
4. Name of recipient to
whom the item is to be shipped (Attn:)
5. Name and
telephone number of contact person
6. Catalog number,
product name, size, and quantity of items you would like to
order
7. Customer type: End User or Purchasing
Agent
Fax Orders
+86-028-8543-3893
When placing an order by Fax, please provide the
following information:
1. Purchase Order number
2.
Billing address
3. Shipping address
4. Name of
recipient to whom the item is to be shipped (Attn:)
5.
Name and telephone number of contact person
6. Catalog
number, product name, size and quantity of items you would like
to order
7. Valid E-mail address for order confirmation
8.
Customer Type: End User or Purchasing Agent
By Phone
+86-028-8543-3893 (International & Domestic)
To inquire about an order already placed please write us
at: info@biocrick.com.
Pricing/Terms
1. Usually our payment term is 100% T/T in advance. Please contact our customer service or send us email to get bank account.
2. Pay by PayPal,our Paybal account is purchase@biocrick.com. PayPal is an e-commerce business allowing payments and money transfers to be made through the Internet. PayPal serves as an electronic alternative to traditional paper methods such as checks and money orders.
3. For long term cooperation client and distributor that signed the agreement with us the payment term is NET 30 days.
If you suspect an error in pricing, please email us: info@biocrick.com.
Promotional Codes/Discounts
Unless specified, promotional codes cannot be combined with any other offers or codes.
Bulk Order/OEM
BioCrick Corporation manufactures most of the products it sells and is pleased to offer discounts on bulk orders including those for OEM purposes. For inquiries, please write us at: orders@biocrick.com.
Delivery
1. For the client that make the 100% T/T in advance , we promise
we will make delivery within 1-3 days after receive the payment.
2. For client that the payment term is net 30 days , we promise
make delivery within 1-3 days after get the P/O.
3. If
your requested items are out of stock, we will arrange
replenishment within 24 hours and we will keep you informed of
the delivery status via email or phone.
4. The shipping
and handling fee is 50 USD,and the shipping and handling fee is
prepaid and added to the invoice.
5. Packages and
products should be inspected immediately upon receipt.
Notification of damage, shortage or defects should be sent to us
immediately by e-mail or fax.
6. Free delivery is
guaranteed when the total value of your order exceeds 2500 USD
Return & Refund
Customers satisfaction is guaranteed with BioCrick's 365 days
unconditional return and refund policy. In any case if you are
not satisfied with our products, you may return the items within
365 days from the original purchase date, and refund will be
processed after the product is returned. Please follow the below
instructions when returning the products:
1. Please
contact BioCrick at +86-28-8543-3893 before shipping. Any items
returned to BioCrick should be in the original packaging and in
the same condition as originally purchased.
2. Please
inform us the tracking ID as well as the purchase order number
after shipping the package.
3. Refund will be processed
upon receipt of the returned package, and it usually takes 7-14
business days for the fund to be returned to your credit card.
For Research Use Only
All of our products are intended for research use only. Not for use in diagnostic procedures.
